Registration Obligations

Hochste Health Care Private Limited respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by us. You are advised to please read this Privacy Policy carefully.
This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make informed decisions.
By clicking the Add to Cart button the Privacy Policy during registration/purchased product from the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

We respect your privacy

At customfootwear.in, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family.
Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

We want users to:

  • Feel comfortable using our Site.
  • Feel secure in submitting information to us.
  • Know that by using our Site you are consenting to the collection of certain data.

Privacy Guarantee

We promise that we will not sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third party service providers will use the personal information provided by you to provide you with the services, which are offered on our portal. From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

Information Collected

We only collect the details provided by you on registration/on during the purchase of product together with information we learn about you from your use of our service and your visits to our Site and other sites accessible from them. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.

Cancellation and Refund Policy

At customfootwear.in, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site. If you receive a product which is not as per the specifications ordered by you i.e. Wrong Size, Wrong Colour, Wrong Quantity, Defective, Damaged, Or Significantly different from the description given on the site. You are completely protected. customfootwear.in offers a 10 day return guarantee for all such items. However, for some products, the sale is a final sale. We will also not be able to accept the return if product Is used/worn or altered Exhibits physical damage to the box or to the product Is returned without original packaging and accessories Serial Number is tampered. If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order. If you wish to know more about customfootwear.in Return Policy,

Cancellations by The Customer

In case we receive a cancellation notice from you within 24-Hrs to 48Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us. Learn More About How To Cancel Your Order.

Return and Refund Policy

While, we try to ship out every order that has been successfully placed with customfootwear.in, there are some situations in which we may have to cancel orders. Some of the situations that may result in your order being cancelled include (but not limited to): Product No Longer Available Or Temporarily Out Of Stock Limitations On Quantities Available For Purchase Restrictions On Quantity Or Number Or Orders As Per T&C Inaccuracies Or Errors In Product Or Pricing Or Promotion Information Problems Identified By Our Credit And Fraud Avoidance Department Inaccurate Or Insufficient Address Non-Serviceable Locations. At times we may also require additional verification’s or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.

Cancellations by The Customer

In case we receive a cancellation notice from you within 24-Hrs to 48Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us. Learn More About How To Cancel Your Order.please refer to the Frequently Asked Questions below

Shipping Policy

At customfootwear.in, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping.

We completely understand that once you buy merchandise online, the biggest question usually is “Where is my stuff?” – well at customfootwear.in, we address that worry by promising you “No Anxiety Shipping”. This means that once you have bought a product at our site, we take care of everything so you don’t have to be anxious about anything.

We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

Please Note: The delivery time frame mentioned on product details is estimated. Actual delivery time depends upon logistics partner, address where the order needs to be delivered and courier issues and other circumstances that might effect delivery. You can rest assured that you are completely protected as a shopper at customfootwear.in. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.

How can you contact us?

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

Hochste Heath Care Private Limited

Plot No 12, Sripuram 3rd Cross Street, Tiruneermalai Main Rd, Opp Reliance Market, Chromepet, Chennai, Tamil Nadu 600044. eMail: [email protected] – Mobile: (+91) 97890 99087.

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